Warranty

We are proud to offer you the VitaTech Healing Limited Lifetime Warranty on authentic VitaTech Healing quality products we sell and that are purchased through VitaTech Healing authorized retailers. We do not offer returns on our products, we want you to be assured that we stand behind our products 100%.  The Limited Lifetime Warranty applies to the amount of Negative Ions in our bracelets.  It does not apply to normal wear, tear and/or cosmetic imperfections. The warranty also excludes mistreatment, misuse, or intentional damage. We reserve the right to refuse warranty replacement if such treatment is evident. However, You may exchange your product within 90 days of purchase if there are any manufacturing defects. 

For Warranty exchanges, repairs, adjustments or other: Product(s) must be returned to our offices, at customers expense, with a completed Warranty Exchange or Repair/Adjustment Form, a copy of the receipt and the appropriate payment for the shipping & handling charges listed on the form.  If the exact item is no longer available we reserve the right to replace it with a comparably priced item similar in style.  We DO NOT warranty against lost or stolen merchandise. VitaTech Healing does not process refunds for third party retailers or vendors and does not warranty products purchased from non-authorized retailers, vendors or dealers.

International Customers

We only ship USPS International Priority Mail and some areas may take 2 to 3 weeks or more for shipment to be delivered.  If you would like to provide us with a pre-paid shipping label for another service provider we will waive the shipping and handling charges, but there may be a nominal fee for repairs or materials.  Also, keep in mind that you, the Customer, are responsible for all duties, taxes, fees, etc.

​VitaTech HealingLimited Lifetime Warranty applies ONLY to products purchased through this Website or through an Authorized Retailer/Vendor that is currently on our List of Authorized Vendors.  Any product purchased from an unauthorized seller voids any and all warranty protection.

Upgrade Your VitaTech Healing Bracelet

At Vitatech Healing, we offer a seamless upgrade program for existing customers who wish to enhance the strength of their healing bracelet. With this process, you can exchange your current bracelet for a higher-strength version just by paying the difference in cost!

Once you have completed your upgrade order, your new bracelet will be shipped to you along with a prepaid return shipping label. To finalize the warranty upgrade, simply use the provided label to return your original bracelet.

Please use the contact form below and include “Bracelet Upgrade” In the subject line along with providing details of your existing bracelet, and team member will get back to with details on the next process.