Warranty
We are proud to offer you the VitaTech Healing Limited Lifetime Warranty on authentic VitaTech Healing quality products we sell and that are purchased through VitaTech Healing authorized retailers. We do not offer returns on our products, we want you to be assured that we stand behind our products 100%. The Limited Lifetime Warranty applies to the amount of Negative Ions in our bracelets. It does not apply to normal wear, tear and/or cosmetic imperfections. However, You may exchange your product within 90 days of purchase if there are any manufacturing defects.
For Warranty exchanges, repairs, adjustments or other: Product(s) must be returned to our offices, at customers expense, with a completed Warranty Exchange or Repair/Adjustment Form, a copy of the receipt and the appropriate payment for the shipping & handling charges listed on the form. If the exact item is no longer available we reserve the right to replace it with a comparably priced item similar in style. We DO NOT warranty against lost or stolen merchandise. VitaTech Healing does not process refunds for third party retailers or vendors and does not warranty products purchased from non-authorized retailers, vendors or dealers.
International Customers
We only ship USPS International Priority Mail and some areas may take 2 to 3 weeks or more for shipment to be delivered. If you would like to provide us with a pre-paid shipping label for another service provider we will waive the shipping and handling charges, but there may be a nominal fee for repairs or materials. Also, keep in mind that you, the Customer, are responsible for all duties, taxes, fees, etc.
VitaTech HealingLimited Lifetime Warranty applies ONLY to products purchased through this Website or through an Authorized Retailer/Vendor that is currently on our List of Authorized Vendors. Any product purchased from an unauthorized seller voids any and all warranty protection.
What Does Warranty NOT Cover?
Our warranty does not cover shipping and handling costs for returning the product to our offices/warehouse or for shipping your repaired or replacement VitaTech Healing product back to you. Additionally, it does not cover normal wear and tear, the overall appearance of the bracelet, band, ring, etc., breakage, theft, or loss due to wearing the product. The warranty also excludes mistreatment, misuse, or intentional damage. We reserve the right to refuse warranty replacement if such treatment is evident.
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In the subject line include WARRANTY CLAIM. One of our customer representatives will contact you within 5-7 business days to assist you in the next steps to process your claim
